Contact Us - Founder Message

Hi there,

If we haven't met, my name is Lee Ngo, and I'm the founder of CustomLink.

I lead a small, dedicated team that provides on-site installations in Brisbane and remote technical support — your remote installer — for customers across Australia.

To ensure we can assist everyone efficiently, priority is given to customers who have scheduled a callback online.

If you’re reaching out by phone, email, or the form below, please allow us time to respond, as we may be on-site or assisting other clients remotely.

We truly appreciate your patience and understanding.
Rest assured, we’re always striving to improve our service and support you even better.


Warm regards,
Lee Ngo
Founder, CustomLink

Request A Quote

Contact Us - Get in Touch with CustomLink

If you require a quote, we provide two quotation pathways depending on your needs:

On-Site Installation Quotes (Brisbane Only)

For fully installed systems in Brisbane, we issue a formal quotation via our internal job management system. This ensures all labour, materials, and warranty details are clearly documented and traceable.

Buy-Online or Supply-Only Quotes (Australia-Wide)

If you plan to purchase products online, you can use our Quote Request Form on the website or schedule a callback for a free remote presales session. We will guide you live on our website, helping you design and select the right products for your needs.

If you’re unsure which option applies to you, include your details in the contact form below — our team will guide you to the right process.

Contact Information

  • Operating Hours

    Mon-Fri: 9am to 5pm

    Sat, Sun, Holidays: Closed

  • General enquiries & On-Site Installation

    Ph: 1300 122 520 or 07 3879 6839

    Email: sales@customlink.com.au

  • Technical Support

    Please visit our

    Contact Support page.

Contact Form

Please complete the form below, and we’ll get back to you as soon as possible.

Contact form