Three Ways We Can Help You
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Buy Online & DIY Install
Learn MorePerfect if you’re confident with cabling or upgrading an existing system. Optional pre-configuration available. We guide you through installation, testing, and setup — with lifetime free support.
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Buy Online & Hire Your Own Installer/Electrician
Learn MoreYour installer performs the cabling and fit-off. CustomLink provides system design, configuration, testing, and remote commissioning assistance.
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Full Installation in Brisbane (CustomLink Technicians)
Learn MoreA premium, done-for-you installation by our in-house team.
We design, install, configure, test, train you, and provide lifetime support.
Why Choose CustomLink?
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- 12+ years of residential, commercial & industrial experience
- Professional-grade CCTV, alarms, intercoms, access control & automation
- Optional Pre-Configuration Service — plug-and-play
- Lifetime free remote technical support
- Remote inspections, setup & commissioning
- Fast delivery Australia-wide & onsite support in Brisbanelay
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For free expert advice, along with an obligation-free quote
Pre-Configuration Service (Optional)
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Your system arrives configured, updated, and tested — ready to use straight out of the box. We set up:
Learn More- Recording (motion or continuous)
- Network settings
- IR/white-light/siren/mic (if supported)
- Mobile app viewing & notifications
- Temporary PINs & activation passwords
- Advanced features available via Remote Deep Dive Support.
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Installation Support From Anywhere
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Whether you DIY or use your own installer, we guide you from start to finish:
Book Remote Support- Remote site inspections
- Product selection & system design
- Cable placement tips
- Configuration & testing
- Walk-through commissioning
- Lifetime remote support
- On-site support available across Brisbane.
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For Builders & Trade Partners
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Access trade pricing, pre-configured systems, lifetime support, remote commissioning assistance, and a priority phone line with extended hours.
Learn More / Become a Partner -
Fast Delivery Australia-Wide
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If pre-configuration is not required, we offer fast shipping and pickup through our wholesale partners across ACT, NSW, QLD, SA, VIC, and WA.
(Pickup available from selected partners only.)
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We offer free expert advice, along with an obligation-free quote
Our Customers
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Small Residential
Creating a modern home for the modern family
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Medium Residential
Secure, Visible, Smart
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Large Residential
Stay fully protected with intelligent security combined with smart automation to enhance your lifestyle
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Supermarket (IGA)
Improving safety, efficiency and productivity
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Supermarket (Fresco)
Include music, PA system, security cameras, telephone system with the alarm system… it’s all possible
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Supermarket (Foodworks)
Improving safety, efficiency and productivity
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24 Hour Gym
Improving security and safety with key card access
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Commercial (Radiology)
Improving security and safety with key card access and 24-hour monitoring
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Large Industrial
Improving safety, efficiency and productivity
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Small Retail
Complete package includes digital signage, website, alarm, and CCTV
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Town House
Secure, Visible, Smart
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Acerage
Secure, Visible, Smart
What Our Customers Say
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John Jappe, National Masonry (Wacol & Biggera Waters)
Lee Ngo of CustomLink is very understanding, especially when we request an additional camera to be installed, as sometimes it can be in an awkward position.
The quality of Lee’s work is outstanding, and he is able to carry out the installation of cameras with ease.
Lee has inherited the existing camera system that is on our site and is happy to sort out the kinks as we move forward.
We look forward to the journey ahead as we transform our barely adequate system into a professional system.
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Andrew, Kuraby
I approached Lee at CustomLink to provide and install a high-quality home automation and security system for a single-story home that was to be built months down the line.
After a demonstration of the Clipsal CBUS and Ness M1 security system, I was very eager to have the system installed in my new home.
The system enabled complex functionality and capabilities such as complete control of any house light anywhere in the home utilising a central colour touchscreen, the ability to schedule the automatic illumination of house lights at different times of the day and also a voice security system that deters burglars with a vocal warning and alarm when detected.
Following the advice and guidance from Lee, appropriate agreements were made during contract negotiations with the commercial builder which permitted CustomLink to pre-wire the system during the frame stage of construction allowing considerable savings in installation costs.
Lee was able to accommodate all requests involving the supply, installation, and programming of the system promptly and efficiently while retaining the flexibility to keep all costs involved within a budget.
Thanks to Lee at CustomLink, the entire process to obtain a fully operational home automation and security system in a new home was simple and worry-free yet very thorough with a vast number of options to suit any home and budget.
I highly recommend the expertise of CustomLink for home automation and security especially for those looking to build a new home.
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Ed & Deb, Helensvale
We have used CustomLink for security system advice, installation and on-going assistance.
After looking at options with CustomLink, we decided to proceed with the Ness M1 security system, both internal (inside the house) and external systems (house perimeter) which we did in two stages.
The system provides all the aspects that we were wanting, including being able to have lights turn on/off when away and being able to ‘control’ things via the control panel and an App.
The CustomLink team is very professional, with Lee Ngo always there to answer our questions and make adjustments if we require.
They provide a personalised service. We highly recommend using CustomLink for all security and home automation.
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Nader, Camp Hill
We commissioned CustomLink to secure our residence.
After providing a number of security options, they inspected the site to better understand any issues that may have impacted on the Works and kept us up to date with progress from start to finish.
We found CustomLink to be prompt, reliable and committed to getting the job done properly.
We would have no hesitation in working with CustomLink in the future.
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Russ, Kangaroo Point
We purchased a new home a few years ago with a NESS security system. The Ness system had not been installed or programmed properly.
I met Lee from CustomLink at Greenworld Garden Centre where he had his display. I spoke to him about our problem with the NESS Security System and asked if he could fix the problem we had.
Lee came out to fix the system and also showed us all the other features the system had.
A few months later we got Lee back to install security cameras. We are very happy with the system Lee installed and it works extremely well. We can view the images on our phones if we are away.
This month we got Lee back to upgrade our system. He has programmed our garage door onto the Ness System and has upgraded our system so that we can control everything from our phones.
Lee did a great job, and nothing was too much trouble. He was prompt, made no mess, and everything works the way it should. Lee also takes the time to explain how everything works and is only a phone call away if you need any advice.
We highly recommend Lee, his work as well as his service. We have recommended him to some friends and family who are very happy with his work.
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Watbuilt Pty Ltd, Burbank
My name is Lee Watt and my company is Watbuilt. I am a Brisbane builder; I have been a builder for over 35 years.
As a builder, I get to work with a lot of contractors. Back in 2012 building our own home, we a C-BUS and a large security system fitted that wasn't working properly.
At that point, we engaged another automation company to rectify the problem, but I was just wasn't happy the way they were handling the project.
Then I found CustomLink, they successfully fixed the problem in a very short time. Since then I rely on CustomLink expertise not only on past projects but also for work that they are currently doing for me.
I have also recommended CustomLink to friends who have thanked me for the great job that they did.
I highly recommend CustomLink for their knowledge and experience as I have found nothing is too difficult for CustomLink over the years.
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Linda, Sunnybank
We were recommended by a friend to contact CustomLink for advice on the installation of a security camera system.
We visited Lee at his showroom some months ago where he provided excellent guidance and in keeping with our budget. The installation process was efficient and professional, and when a small warranty matter arose some months later his immediate attention to fixing the issue was impressive.
We are totally satisfied with CustomLink’s professional approach and are most happy to recommend their services encompassing guidance, sales, installation and servicing along with the quality of their products.