The times listed below are only approximate and assume that all equipment is ready, connected, and functioning correctly. Actual support times may vary depending on your network, device status, and any unexpected issues that arise during the session.
If you would like an estimate of the support time required before making a booking, please submit a quote request. Our support team will review your details and provide you with an estimate.
Alarm Systems
Collapsible content
Program a basic Hikvision AxPro alarm system
Approx. 2–3 x 15-minute sessions
Assuming all devices are powered and the hub is online.
Program a basic Paradox alarm system (no integration)
Approx. 2 x 15-minute sessions
Assuming all devices are powered and the IP150+ module is connected to the internet.
Terminate the Paradox SP6000+ or the MG5050+ Control Panel
Approx. 2–3 x 15-minute sessions
Assuming all wiring is ready for termination.
CCTV Systems
Collapsible content
Hikvision or HiLook Password Reset
Approx. 1–2 x 15-minute sessions
Subscribe to Emails
Stay up to date with new products, special offers, and the latest updates from CustomLink.
Choosing a selection results in a full page refresh.
