EXPLORE CUSTOMLINK SERVICES

From installation and online purchasing to system setup and technical support, CustomLink helps customers get their security and automation systems up and running.

Select a service below to learn more.

Installation

Online Sales

System Planning

Pre-Configuration

Technical Support

Contact CustomLink

 

INSTALLATION — BRISBANE

CustomLink provides security and automation installation, upgrades, maintenance and repairs for residential and commercial properties across Brisbane.

Alarm Systems • CCTV • Access Control • Intercom • Gate Automation • Integrated Security & Automation • Digital Signage

Thank You — Your Estimate Request Has Been Submitted

CustomLink has received your Security & Automation Initial Estimate request.

We will review the information provided and prepare an initial estimate based on your requirements.

We may contact you if additional information is needed.

Once your estimate has been sent, we will not follow up unless you request further assistance.

A confirmation email has been sent to your email address.

REQUEST AN INITIAL ESTIMATE


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Provide your phone number only if you want us to contact you by phone if clarification is needed.

WANT A MORE PRECISE ESTIMATE?

Provide plans or photographs, discuss your project with us by phone, or arrange a video call.

These are optional. We can refine your estimate later if you decide to proceed.


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Optional plans/drawings/photos upload; multiple files supported; maximum 100MB per file.

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    Your initial estimate is based on the information you provide and is intended to help you understand suitable systems and approximate costs.

    Detailed project planning and confirmation of the final requirements can take place if you decide to proceed.

    We may contact you if clarification is needed.

    Once your estimate has been sent, we will not contact you again about your project or use your enquiry for marketing unless you request further assistance or separately agree to marketing communications.
     

    ONLINE SALES — AUSTRALIA-WIDE

    Purchase security and automation products, complete systems and packages online, with pre-configuration and remote technical support available where suitable.

    Shop online via the Buy menu above.

     

    SYSTEM PLANNING & ADVICE

    Not sure which products or systems you need?

    CustomLink provides free product selection and system advice to help you choose suitable equipment, plan upgrades and check compatibility before purchasing.

    ENQUIRY SUBMITTED SUCCESSFULLY

    Thank you for contacting CustomLink.

    We have received your enquiry and will respond within 1–2 business days by your preferred contact method.

    A confirmation email has been sent to your email address.

    CONTACT CUSTOMLINK

    Have a question or need help with a product, system or project? Send us your enquiry and we'll respond within 1–2 business days.

      Monday to Friday, 9am–5pm. We will do our best to accommodate your preference.
       

      PRE-CONFIGURATION BEFORE DISPATCH

      Selected systems can be configured and tested by CustomLink before shipping, reducing installation setup time and potential errors.

      Final installation and site-dependent adjustments are completed on site.

      View Pre-Configuration Options
       

      TECHNICAL SUPPORT

      CustomLink provides remote and on-site technical assistance for system setup, operation, programming and troubleshooting.

      STANDARD REMOTE SUPPORT — FREE

      Free Standard Remote Support for CustomLink-supplied systems for the life of the product, including basic assistance, minor adjustments and troubleshooting.

      DEEP DIVE REMOTE SUPPORT — PAID

      Advanced configuration, programming, installation guidance, remote project support, walk testing, training and other work outside Standard Remote Support.

      ON-SITE SUPPORT — BRISBANE

      On-site diagnostics, repairs, maintenance, programming and technical assistance where physical attendance is required.

      PURCHASE DEEP DIVE SUPPORT TIME

      ENQUIRY SUBMITTED SUCCESSFULLY

      Thank you for contacting CustomLink.

      We have received your enquiry and will respond within 1–2 business days by your preferred contact method.

      A confirmation email has been sent to your email address.

      CONTACT CUSTOMLINK

      Have a question or need help with a product, system or project? Send us your enquiry and we'll respond within 1–2 business days.

        Monday to Friday, 9am–5pm. We will do our best to accommodate your preference.

        NEED HELP WITH A PRODUCT, SYSTEM OR SERVICE?

        Call 1300 122 520 (Monday–Friday, 9am–5pm), or submit an enquiry and we'll respond within 1–2 business days.

        ENQUIRY SUBMITTED SUCCESSFULLY

        Thank you for contacting CustomLink.

        We have received your enquiry and will respond within 1–2 business days by your preferred contact method.

        A confirmation email has been sent to your email address.

        CONTACT CUSTOMLINK

        Have a question or need help with a product, system or project? Send us your enquiry and we'll respond within 1–2 business days.

          Monday to Friday, 9am–5pm. We will do our best to accommodate your preference.