Plan It Before Construction Makes It Harder

Building, renovating or completing a commercial fit-out?

CustomLink can help plan security cameras, alarm devices, intercoms, access control, gates and automation before walls, ceilings and finishes restrict installation.

New Homes • Renovations • Commercial Fit-Outs • Builder & Trade Projects

🛠️ Brisbane planning and installation
🎧 Online sales and remote support Australia-wide

Why Plan Early?

  • Better Device Positions

    Plan cameras, detectors, intercoms and access devices where they can perform properly.

  • Cleaner Installation

    Reduce visible conduit, ducting and unnecessary building work.

  • Fewer Costly Changes

    Avoid missing cables, unsuitable positions and rework after construction is completed.

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Projects CustomLink Can Help With

  • New Homes

    Plan security and automation before walls and ceilings are closed.

  • Renovations

    Consider new devices, cable routes and future functions while access is available.

  • Commercial Fit-Outs

    Coordinate cameras, alarms, access control, intercoms, cabling and network requirements with other trades.

  • Builder & Trade Projects

    CustomLink can work with builders, electricians and shop fitters to help coordinate suitable system requirements.

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What Can Be Planned?

  • CCTV • Alarm • Intercom • Access Control • Gates and Doors • Lighting and Automation • Device Positions • Cabling • Network and Equipment Locations • Future Expansion

  • You do not need to work out the products, device positions or system design yourself. Tell CustomLink what you want the property to achieve, and we can recommend the next step.

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Already Built?

Security and automation may still be practical where suitable roof, ceiling, wall or service access is available.

CustomLink can assess the property and explain the available installation options before work proceeds.

From Planning Through to Project Completion

CustomLink can help plan the system, select suitable products and prepare the project before installation begins.

For Brisbane projects, CustomLink can provide full installation. For projects elsewhere in Australia, we can support you and your security installer or electrical contractor through installation, configuration, testing and handover.

Planning • Product Selection • Pre-Configuration • Installation Guidance • Configuration • Testing • Handover

View Project Support Options

Planning a Project?

You do not need to know the exact equipment or final system design.

Approximate quantities and general requirements are enough for CustomLink to prepare an initial estimate.
Tell us about your property, approximate budget, expected timeframe and the functions you may need.

View Security & Automation SolutionsCall 1300 122 520

Request a Security & Automation Initial Estimate

Thank You — Your Request Has Been Submitted

CustomLink has received your Security & Automation Initial Estimate Request.

We will review the information provided and prepare an initial estimate based on your requirements.

We may contact you if clarification is needed before preparing the estimate.

If you need to send additional plans, drawings, photographs or large files, email them to sales@customlink.com.au and include your name and the date the form was submitted.

A confirmation email has also been sent to the email address provided.

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Contact Details

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Please describe the property and its current stage. Include whether it is a house, townhouse, apartment, retail premises, office, warehouse, industrial site, medical premises, multi-tenant property or another type of property. Also include whether it is existing, under construction or being renovated, the number of storeys, approximate size, general layout and how the property is used.

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A budget between $5,000 and $10,000 is generally suited to a basic security system with limited automation or integration. It may also suit customers who want to start with the most important security functions, prepare for future expansion, or stage the project over time as their needs and budget develop. CustomLink can prepare the initial estimate around current priorities while allowing for future expansion where practical.

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CustomLink supplies, installs, configures and commissions suitable systems within the Brisbane service area.

CustomLink prepares compatible equipment before dispatch, including supported device configuration, mobile app setup where supported and testing core functions before shipping. Site-dependent settings and final installation work may still be required after delivery.

CustomLink prepares compatible equipment before dispatch and provides paid Deep Dive Remote Support for advanced setup, programming, installation guidance, walk testing, user training or troubleshooting.

CustomLink supplies the selected products without installation or pre-configuration unless separately requested.

A Security & Automation System can provide different alerts, notifications, reporting and programmed responses depending on the equipment selected and how the system is configured.

Available responses may include:

● Voice alerts
● Mobile app notifications
● Email notifications
● Alarm activation
● Reporting to a 24-hour monitoring centre where required
● Lighting control
● Operation of selected doors, gates or motors
● Displaying relevant cameras
● Other programmed actions

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Voice Alerts

Voice alerts are spoken announcements triggered by system events, status changes, commands or programmed responses.

They may be triggered by detection from compatible devices, the status of integrated equipment, lighting status, operation of a gate or motor, a command to unlock a door, or a signal received from another connected system or device.

The messages can tell occupants, staff or authorised people what is happening, provide reminders or warnings, confirm that an action has occurred, and help deter unwanted activity.

Speakers can be installed in selected indoor or outdoor locations. All enabled voice speakers play the same message.

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Preparing Your Initial Estimate

The following steps ask for approximate quantities and the main functions you may require for detection, CCTV, lighting, intercom, access control, motorised gates, doors and other integrated equipment.

The information provided in the following steps will be used to prepare an initial estimate.

Further discussion and confirmation of the final equipment types, positions, functions and programmed responses will only be required if you decide to proceed beyond the initial estimate.

Please provide approximate quantities for the areas, doors and gates where detection may be required.

Detection may be used to trigger an alarm, voice alert, lighting, notification, operation of selected doors, gates or motors, or another programmed response.

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Different detectors can perform different functions. Not every detector needs to trigger the same response.

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Please enter the approximate number of cameras required for each detection feature.

Different cameras may provide different detection and response functions.

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Camera detection can trigger one or more of the alerts, notifications and programmed responses introduced in Step 2.

Different cameras and detection areas can trigger different responses.

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Please provide available lighting-system details and select the lighting functions you may require.

Existing C-Bus lighting can be integrated where compatible. Conventional light switches may also be integrated using suitable hardware.

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Selected detectors can operate selected lights while sensor-light mode is enabled.

Sensor-light mode can be enabled automatically by schedule, system mode, programmed response or command. Different detectors can be enabled at different times—for example, selected detectors after sunset, additional detectors during night-time residential use, or different detector groups during retail trading hours, after-hours operation or business closing procedures.

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Please provide the approximate number of outdoor and indoor intercom stations required.

Intercom events can also trigger selected alerts, notifications and programmed responses introduced in Step 2.

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When the intercom is pressed, the system can turn selected lights on or trigger other programmed responses.

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Access control manages who can enter selected doors, gates or areas and when access is permitted.

Authorised access may use a PIN, card or fob, mobile credential, facial recognition or number plate recognition.

Access events can also trigger selected alerts, notifications, lighting and other programmed responses introduced in Step 2.

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Please provide the approximate quantity required for each access method. Different doors, gates, users or areas may use different access methods.

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Different users, doors, gates and areas can have different permissions, schedules and programmed responses.

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Please provide the approximate quantity of motorised gates, motorised garage doors or other motorised doors, and electric-lock doors or gates to be included or integrated.

These devices can work with access control, intercoms, detectors, cameras, lighting and other system functions.

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Unlocking, opening, closing or leaving a gate or door open can trigger selected alerts, notifications, lighting and other programmed responses introduced in Step 2.

Different gates and doors can have different responses.

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Please specify the equipment you want CustomLink to include in the supply.

For electric locks, include the type of door and the type of electric lock if known.

For gate motors, include whether the gate is a swing gate or sliding gate.

Additional Requirements

Please provide any other security, automation, integration or system requirements that have not been covered in the previous steps.

You may also upload plans, drawings, photographs or other supporting information that may help CustomLink understand the property and prepare the initial estimate.

Supporting Files

Upload any available plans, drawings, photographs or other supporting information. These can also be provided later.

Maximum file size: 20 MB per file.

For larger files, email them to sales@customlink.com.au and include the customer name and the date the form was submitted so the files can be matched to the request.

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    Review and Submit

    Please review your answers before submitting the form.

    CustomLink will use the information provided to prepare an initial estimate and may contact you if clarification is needed.

    Further discussion and confirmation of the final equipment types, positions, functions and programmed responses will only be required if you decide to proceed beyond the initial estimate.

    Looking for a Simpler or Entry-Level System?

    Not every customer needs a complete integrated package.

    Use the Buy menu to browse products by system.

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