When you choose a security or automation system, you are protecting people, property and daily operations.

CustomLink gives you more than a standard online store. We help with product selection, system preparation, pre-configuration before dispatch, remote technical support and, where needed, full installation in Brisbane.

CustomLink is a small technical team with broad real-world experience across security, automation and integrated systems.

Our experience comes from many types of projects, including homes, retail shops, gyms, factories, warehouses, commercial sites, builders and customised systems where different products need to work together.

We do not rely only on brochures, specifications or marketing claims. We continue to learn, test and evaluate new and compatible products so the systems we recommend can be practical, reliable, easier to use and suitable for long-term support.

This is one of the main reasons CustomLink can help with both standard installations and more customised solutions.

Across Australia, you can buy selected systems online and arrange installation through your own electrician, installer or suitable DIY setup.

In Brisbane, CustomLink can also provide full installation, including supply, setup, testing, training and handover.

CustomLink does not design systems based only on product specifications or marketing features.

We use our project experience to help choose practical options for the property, the people using the system, the installation conditions and the support required after purchase.

This may include alarm, CCTV, intercom, access control, gate automation, automation, digital signage and integrated security solutions for homes, retail shops, commercial sites, factories and warehouses.

CustomLink can help with the technical side of the project, including app setup, configuration, testing, troubleshooting, AI features, automation logic, integration and user guidance.

CustomLink can also provide pre-configuration before dispatch to help reduce setup time.

CustomLink-supplied systems include free Standard Remote Support for the life of the product.

This may include getting started, app assistance, basic system use, minor configuration changes and troubleshooting CustomLink-supplied products.

For more detailed, complex or time-consuming work, paid Deep Dive Remote Support is available.

This may include advanced configuration, programming, integration, walk test guidance, detailed troubleshooting and support for installers.

CustomLink works with selected products and systems from brands such as Inner Range, Hikvision, Dahua, Hanwha, Ness and other suitable manufacturers.

The products shown online are only a selected part of what CustomLink works with. Many products, models and system options are used in our Brisbane installation, integration and customised system projects, and selected options can also be available for online supply with support.

Our goal is simple: help customers choose the right system, prepare it properly and support it long after purchase.