When you choose a security or automation system, you are protecting people, property and daily operations.

CustomLink gives you more than a standard online store. We help with product selection, system preparation, remote technical support and, where needed, full installation in Brisbane.

Across Australia, you can buy selected systems online and arrange installation through your own electrician, installer or suitable DIY setup.

In Brisbane, CustomLink can also provide full installation, including supply, setup, testing, training and handover.

CustomLink can help with the technical side of the project, including app setup, configuration, testing, troubleshooting, AI features, automation logic, integration and user guidance.

For suitable systems, we can also provide pre-configuration before dispatch to help reduce setup time.

CustomLink-supplied systems include free Standard Remote Support for the life of the product.

This may include getting started, app assistance, basic system use, minor configuration changes and troubleshooting CustomLink-supplied products.

For more detailed, complex or time-consuming work, paid Deep Dive Remote Support is available.

This may include advanced configuration, programming, integration, walk test guidance, detailed troubleshooting and support for installers.

CustomLink has supported homeowners, businesses, builders and trade professionals since 2012.

Our goal is simple: help customers choose the right system, prepare it properly and support it long after purchase.