PRE-CONFIGURATION SERVICES

Pre-configuration services help prepare selected alarm, CCTV and intercom systems before dispatch.

Choose the service that matches the system type, brand and size you are purchasing.

Alarm Pre-Configuration Service

Prepare your compatible alarm system before dispatch, including supported device configuration, mobile app setup where supported, and testing core functions before shipping.

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CCTV Pre-Configuration Service

For compatible systems, CustomLink can configure and test supported equipment before dispatch to reduce on-site setup work.

Physical installation, site-dependent adjustments and final testing are completed on site.

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Intercom Pre-Configuration Service

Prepare your compatible intercom system before dispatch, including supported device configuration, mobile app setup where supported, and testing core functions before shipping.

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Deep Dive Support

Paid remote support for advanced configuration, programming, integration, testing, training and troubleshooting.

Available for CustomLink systems and suitable systems purchased elsewhere.

NEED HELP CHOOSING OR FINDING PRODUCTS?

CustomLink offers a wider range of products and solutions than those listed on our website, including complete installation and customised systems.

If you cannot find what you need or would like help choosing suitable products and systems, please contact us.

Call 1300 122 520 (Monday–Friday, 9am–5pm).

ENQUIRY SUBMITTED SUCCESSFULLY

Thank you for contacting CustomLink.

We have received your enquiry and will respond within 1–2 business days by your preferred contact method.

A confirmation email has been sent to your email address.

CONTACT CUSTOMLINK

Have a question or need help with a product, system or project? Send us your enquiry and we'll respond within 1–2 business days.

    Monday to Friday, 9am–5pm. We will do our best to accommodate your preference.