SECURITY THAT RESPONDS.

AUTOMATION THAT HELPS.

You can't watch every entrance, anticipate every problem or remember every routine. One system can detect events and automatically trigger programmed responses.

  • INTRUDER APPROACHING?

    Early detection can trigger lighting, voice warnings, sirens and notifications before intruders reach critical areas.

  • GARAGE LEFT OPEN?

    Receive a reminder or have the garage close automatically when suitable equipment and safety conditions allow.

  • CLOSING YOUR BUSINESS?

    Receive reminders about unsecured doors, electrical equipment left on, and alarms not armed — with automatic shutdown and arming.

  • IMPRESS YOUR GUESTS?

    Create an impressive arrival and seamless departure with coordinated gate access, automated lighting and more — all with a single command.

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TAKE YOUR TIME TO EXPLORE

New to security and automation? There's a lot to discover.

We've provided detailed information to help you understand what's possible before making an investment.

Take your time to learn, compare with systems you're considering or already have, and decide what's right for you.

HOW ONE SYSTEM MAKES IT POSSIBLE

Behind these benefits is an integrated system connecting detection, access control, CCTV and automation to deliver coordinated responses.

  • ALARM & DETECTION

    Movement • Doors • Perimeter Sensors

  • ACCESS CONTROL 

    Doors • Gates • Access Permissions

  • CCTV INTEGRATION

    Video Analytics • Event Detection

  • AUTOMATION & RESPONSE

    Voice Alerts • Lighting • Garage • Notifications

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HOW YOUR PROJECT COMES TOGETHER

Turning these possibilities into a working system requires the right planning, equipment, programming and support.

CustomLink helps bring everything together, whether we install your system in Brisbane or support your own installer anywhere in Australia.

1. CHOOSE A SUITABLE PACKAGE

Explore our available packages to find an option that suits your project.

Available functions and included equipment vary by package. See individual products for details.

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 2. HOW YOUR SYSTEM IS DELIVERED 

  • BRISBANE — CUSTOMLINK INSTALLATION

    From planning to handover, CustomLink can supply, install, program and commission your system, including working with your builder or electrician.

  • AUSTRALIA-WIDE — YOUR OWN INSTALLER 

    Use your own installer, including in Brisbane. CustomLink provides pre-configured systems, with remote installation guidance, programming and project support available.

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Support That Doesn't End After Delivery

Free Standard Remote Support for CustomLink-supplied systems for the life of the product

The two videos below explain our installation process and available support services.

DISCOVER WHAT YOUR SYSTEM CAN DO

Discover how advanced security and automation can protect your property, simplify everyday routines and provide greater control through one integrated system.

The three videos below explain what the system can detect, how it can respond and what it can automate.

FREE INITIAL REMOTE SITE ASSESSMENT

Planning to use your own installer?

Through a live video call, CustomLink can review proposed equipment locations and provide an approximate installation-time estimate.

Your installer confirms the final installation requirements and labour costs.

ASSESSMENT REQUEST SUBMITTED SUCCESSFULLY

Thank you for your Free Remote Assessment request.

CustomLink will contact you within 1–2 business days, taking your preferred contact method and callback time into account.

We will call to conduct the remote assessment. If you're unavailable, we'll arrange another suitable time.

REQUEST A FREE REMOTE ASSESSMENT

Request a free remote property walkthrough to discuss equipment locations and approximate installation time.

We will call to conduct the remote assessment. If you're unavailable, we'll arrange another suitable time.

    QUESTIONS ABOUT YOUR OPTIONS?

    If you'd prefer someone to walk you through the possibilities, CustomLink can explain the available functions and help you compare your options.

    ENQUIRY SUBMITTED SUCCESSFULLY

    Thank you for contacting CustomLink.

    We have received your enquiry and will respond within 1–2 business days by your preferred contact method.

    A confirmation email has been sent to your email address.

    CONTACT CUSTOMLINK

    Have a question or need help with a product, system or project? Send us your enquiry and we'll respond within 1–2 business days.

      Monday to Friday, 9am–5pm. We will do our best to accommodate your preference.

      Or call 1300 122 520 (Monday–Friday, 9am–5pm).

      PLAN YOUR SYSTEM FIRST.

      Use our six Function Checklists to identify what you Need Now, Need Later or Not Needed. A copy of your submitted selections will be emailed to you, so you can review and discuss them with family, business partners or your installer.

      No marketing. No sales follow-up unless requested.

      YOUR SUBMISSION HAS BEEN RECEIVED

      A confirmation email has been sent to you.

      If you requested assistance, CustomLink will contact you.

      No marketing. No follow-up unless requested.

      Security & Automation — Detection Function Checklist

      Start With What You Need Now. Expand for What's Possible Later.

      Select your preferences below. A copy will be emailed to you for your records.

      No marketing. No follow-up unless requested.

      YOUR CONTACT DETAILS

      Email is used to send your checklist. Phone is used only if you request a callback. No marketing calls.

      HOW WOULD YOU LIKE TO PROCEED?

      We can call to discuss your requirements, answer questions and guide you through the selections by phone. If you prefer, you can share your phone or computer screen during the call using TeamViewer QuickSupport to make the process easier.

      INDOOR DETECTION

      OUTDOOR DETECTION

      DOORS, WINDOWS & OTHER SENSORS

      INTELLIGENT VIDEO DETECTION

      THERMAL DETECTION

      INTERCOM & WATER DETECTION

      ENVIRONMENTAL & FIRE DETECTION

      EQUIPMENT MONITORING

      YOUR SUBMISSION HAS BEEN RECEIVED

      A confirmation email has been sent to you.

      If you requested assistance, CustomLink will contact you.

      No marketing. No follow-up unless requested.

      SECURITY & AUTOMATION — ALARM ARMING & PROTECTION AREAS CHECKLIST

      Start With What You Need Now. Expand for What's Possible Later.

      Select your preferences below. A copy will be emailed to you for your records.

      No marketing. No follow-up unless requested.

      YOUR CONTACT DETAILS

      Email is used to send your checklist. Phone is only used if you request a callback. No marketing calls.

      HOW WOULD YOU LIKE TO PROCEED?

      We can call to discuss your requirements, answer questions and guide you through the selections by phone. If you prefer, you can share your phone or computer screen during the call using TeamViewer QuickSupport to make the process easier.

      ALARM ARMING MODES

      SEPARATE ALARM AREAS

      YOUR SUBMISSION HAS BEEN RECEIVED

      A confirmation email has been sent to you.

      If you requested assistance, CustomLink will contact you.

      No marketing. No follow-up unless requested.

      SECURITY & AUTOMATION — RESPONSES FUNCTION CHECKLIST

      Start With What You Need Now. Expand for What's Possible Later.

      Select your preferences below. A copy will be emailed to you for your records.

      No marketing. No follow-up unless requested.

      YOUR CONTACT DETAILS

      Email is used to send your checklist. Phone is only used if you request a callback. No marketing calls.

      HOW WOULD YOU LIKE TO PROCEED?

      We can call to discuss your requirements, answer questions and guide you through the selections by phone. If you prefer, you can share your phone or computer screen during the call using TeamViewer QuickSupport to make the process easier.

      ALARM SIRENS

      SENSOR VOICE — VOICE ANNOUNCEMENTS

      VOICE ANNOUNCEMENT SPEAKERS

      VOICE REMINDERS

      SENSOR LIGHT — DETECTION-ACTIVATED LIGHTING

      NOTIFICATIONS

      PROFESSIONAL ALARM MONITORING

      ADDITIONAL SECURITY RESPONSES

      MULTIPLE & ESCALATING RESPONSES

      YOUR SUBMISSION HAS BEEN RECEIVED

      A confirmation email has been sent to you.

      If you requested assistance, CustomLink will contact you.

      No marketing. No follow-up unless requested.

      SECURITY & AUTOMATION — USER CONTROL FUNCTION CHECKLIST

      Start With What You Need Now. Expand for What's Possible Later.

      Select your preferences below. A copy will be emailed to you for your records.

      No marketing. No follow-up unless requested.

      YOUR CONTACT DETAILS

      Email is used to send your checklist. Phone is only used if you request a callback. No marketing calls.

      HOW WOULD YOU LIKE TO PROCEED?

      We can call to discuss your requirements, answer questions and guide you through the selections by phone. If you prefer, you can share your phone or computer screen during the call using TeamViewer QuickSupport to make the process easier.

      USER CONTROL METHODS

      ADVANCED USER CONTROL

      YOUR SUBMISSION HAS BEEN RECEIVED

      A confirmation email has been sent to you.

      If you requested assistance, CustomLink will contact you.

      No marketing. No follow-up unless requested.

      SECURITY & AUTOMATION — AUTOMATION FUNCTION CHECKLIST

      Start With What You Need Now. Expand for What's Possible Later.

      Select your preferences below. A copy will be emailed to you for your records.

      No marketing. No follow-up unless requested.

      YOUR CONTACT DETAILS

      Email is used to send your checklist. Phone is only used if you request a callback. No marketing calls.

      HOW WOULD YOU LIKE TO PROCEED?

      We can call to discuss your requirements, answer questions and guide you through the selections by phone. If you prefer, you can share your phone or computer screen during the call using TeamViewer QuickSupport to make the process easier.

      SCHEDULES & TIMING

      CONDITIONS & ACTION SEQUENCES

      AUTOMATIC ALARM CONTROL

      GARAGE-DOOR & GATE AUTOMATION

      Automatic garage-door and gate functions require appropriate safety controls.

      SCHEDULED & SCENE LIGHTING

      OTHER AUTOMATIC LIGHTING

      MOTORISED BLINDS & SHUTTERS

      WATER SYSTEMS & PUMPS

      ELECTRICAL EQUIPMENT AUTOMATION

      These functions require suitable electrical controls, safety arrangements and licensed electrical work where applicable.

      COMBINED EVERYDAY AUTOMATION

      YOUR SUBMISSION HAS BEEN RECEIVED

      A confirmation email has been sent to you.

      If you requested assistance, CustomLink will contact you.

      No marketing. No follow-up unless requested.

      SECURITY & AUTOMATION — FUTURE EXPANSION CHECKLIST

      Start With What You Need Now. Expand for What's Possible Later.

      Select your preferences below. A copy will be emailed to you for your records.

      No marketing. No follow-up unless requested.

      YOUR CONTACT DETAILS

      Email is used to send your checklist. Phone is only used if you request a callback. No marketing calls.

      HOW WOULD YOU LIKE TO PROCEED?

      We can call to discuss your requirements, answer questions and guide you through the selections by phone. If you prefer, you can share your phone or computer screen during the call using TeamViewer QuickSupport to make the process easier.

      FUTURE SYSTEM EXPANSION