Brisbane Installed System – HiLook 1-Door 1-Room IP Video Intercom
Brisbane Installed System – HiLook 1-Door 1-Room IP Video Intercom
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Professionally supplied, installed, configured, tested and commissioned by CustomLink.
The advertised price is based on a typical existing single-storey brick veneer home within approximately 30 minutes' drive of the CustomLink office in Mount Ommaney. Please refer to the Typical Installation Scope on this page for the assumptions included in this package.
What's Included
1 x HiLook Intercom IP Video Prepacked Kit HA-KIT-IP2, from the manufacturer, including:
- 1 x Door station
- 1 x Indoor station
- 2 x Power adapters
Plus:
Overview
- Hik-Connect mobile app support
- One-touch call button
- Standard PoE support
Downloads
Included Services
✓ Professional on-site installation, including cables and fixings
✓ System configuration and programming
✓ Mobile app setup where supported
✓ Software setup on PC where specified
✓ System testing and commissioning
✓ Full user training and handover on the day of completion
Included Support & Warranty
✓ Free Standard Remote Support for the life of the product on CustomLink-supplied systems
✓ 3-Year On-Site Parts Warranty
✓ 1-Year Labour Warranty on CustomLink workmanship, including labour for replacement of parts covered under the On-Site Parts Warranty
✓ 1-Year Extended Labour Warranty on CustomLink workmanship – Total Labour Warranty: 2 Years
Important Setup Information
Mobile app setup and PC software installation are included only where specified.
These setup tasks must be completed on the installation site before completion of the project. Additional charges may apply if CustomLink is required to attend another site or return after project completion, unless otherwise specified in writing.
Typical Installation Scope
The advertised price is based on an existing single-storey brick veneer home within approximately 30 minutes' drive of the CustomLink office in Mount Ommaney.
The advertised price generally assumes:
- Cabling installed through accessible wall cavities and roof spaces where practical.
- Cabling is not included below wall noggings unless the wall has an accessible external cavity.
- Roof tiles may be lifted where required for access. While reasonable care is taken, some tiles may crack during access. CustomLink is not responsible for supplying replacement tiles but may refit customer-supplied spare tiles or seal cracked tiles with suitable silicone where practical.
- Tin roofs are not opened for access.
- No conduit installation unless specified.
- Cabling beyond the main house wall, including patios, fences, gates and detached buildings, is not included unless specified.
Additional charges may apply for:
- Two-storey homes
- Commercial premises
- Longer travel distances
- Difficult cable access
- Concrete, double-brick or other construction requiring additional labour
- Additional devices
- Custom programming
- Additional installation or commissioning work outside the standard package
If the project differs from the above assumptions, CustomLink will provide a quotation before work begins.
Please refer to the On-Site Installation Terms & Conditions for further information and exclusions.