Choose a Complete System or Start with a Custom Plan
CustomLink offers complete security and automation systems for customers who want equipment, installation, configuration and support considered together.
Choose a listed package where the included equipment and services suit your project, or request a customised system based on your property, required functions and installation conditions.
Brisbane on-site installation
Online supply and remote support Australia-wide
Security & Automation Without the Guesswork
Choosing equipment is only one part of building a suitable system.
A properly planned system should consider:
- What needs to be protected
- When earlier warning is required
- Where cameras and detectors should be positioned
- Who can access different areas
- What should happen when an event is detected
- How the system will be controlled
- Whether the system may need to expand later
- What support will be available after installation
CustomLink can assist with product selection, system planning, installation, configuration, programming and ongoing support.
Choose a Topic
What Can Be Integrated?
Alarm and Intrusion Detection
A suitable alarm system can protect selected areas, identify different types of events and activate programmed responses.
Depending on the project, this may include:
- External detection
- Door and window monitoring
- Internal movement detection
- Selected-area arming
- Full alarm activation
- Duress or emergency functions
- Voice alerts
- Sirens and notifications
- Lighting or camera response
CCTV and Video Verification
Cameras can provide live viewing, recorded evidence and visual confirmation of activity.
Where supported, cameras may also assist with:
- People and vehicle detection
- Perimeter protection
- Line crossing
- Restricted-area detection
- Licence plate recognition
- Facial or flagged-person alerts
- Thermal monitoring
- Event-triggered system actions
Access Control
Access control helps manage who can enter selected areas and when access is allowed.
It may be used for:
- Main entrances
- Staff-only areas
- Storerooms
- Offices
- Warehouses
- Gates
- Shared buildings
- Restricted areas
Access events may also be linked with cameras, alarms, schedules and notifications
Intercom and Visitor Access
Intercom systems can help identify visitors and control access through doors or gates.
Depending on the system, users may be able to:
- See and speak with visitors
- Unlock a door or gate
- Receive calls remotely
- Record selected events
- Link visitor activity with cameras
- Control access from an app or internal monitor
Gate and Door Automation
Gates and controlled doors can be integrated with security, intercom and access control functions.
Examples include:
- Opening a gate for an approved visitor
- Closing a gate at a scheduled time
- Alerting users when a gate remains open
- Restricting access outside approved hours
- Linking gate activity with cameras
- Controlling vehicle and pedestrian access separately
Lighting and Automation
Automation can improve security, convenience and everyday control.
Examples may include:
- Turning on external lights after detection
- Activating selected lights during an alarm
- Controlling lights when leaving or arriving
- Opening or closing gates
- Managing selected doors
- Operating compatible devices
- Running scheduled functions
- Activating multiple actions from one command
Voice Alerts and Programmed Responses
A system can provide clear voice messages instead of relying only on sirens or app notifications.
Examples include:
- Warning a person that an area is protected
- Advising staff that a restricted door is open
- Alerting occupants to selected events
- Announcing gate, door or perimeter activity
- Providing different messages for different situations
Programmed responses can be designed around the site and the required outcome.
Remote Access and Notifications
Compatible systems may allow users to view, control and receive information remotely.
This may include:
- Camera viewing
- Alarm control
- Door or gate control
- Event notifications
- System status
- Selected automation functions
- Remote support and configuration
Available functions depend on the products, network and system design.
How Integrated Security Works
-
Detect
The system identifies a person, vehicle, door event, movement, access event, temperature change or other programmed condition.
-
Confirm
Cameras, sensors or system information help determine what is happening.
-
Respond
The system may activate lights, voice warnings, sirens, recordings, notifications, access restrictions or other actions.
-
Control
Authorised users can manage the system locally or remotely.
-
Review
Recorded events, access activity and system information can assist with investigation and system improvement.
Security for Everyday Life
An integrated system is not only for emergencies.
It can also make the property easier to use every day.
Examples include:
- Arming selected areas while people remain inside
- Opening a gate for a visitor
- Checking whether a door was left open
- Turning on lights when arriving
- Restricting access to selected rooms
- Receiving an alert when someone enters an area
- Viewing cameras remotely
- Activating several functions with one command
- Preparing the property when leaving
- Controlling selected functions when returning
The aim is not to automate everything. The aim is to automate the functions that provide genuine security, convenience or control.
Planning a New Home, Renovation or Project?
Plan Before Installation Becomes Harder
Security and automation are easier to implement when considered before walls, ceilings, floors, decks, cabinetry and external finishes are completed.
Early planning allows suitable cables to be installed to the correct locations for:
- Cameras
- Alarm detectors
- Keypads
- Intercoms
- Access-controlled doors
- Gates
- Sensors
- Lighting control
- Automation equipment
- Network devices
- Future expansion
Correct positioning is critical to system performance.
Poor positioning can result in restricted camera views, unreliable detection, visible cabling, difficult servicing or additional building work.
Why Early Planning Matters
Better Device Positioning
Cameras, detectors, intercoms and access devices perform best when their position is selected before cabling and construction are completed.
Cleaner Installation
Planning early can reduce the need for visible conduit, surface ducting or unnecessary wall penetrations.
Fewer Installation Compromises
When suitable cable routes are unavailable, device positions may need to change or the installation may require additional work.
Easier Integration
Alarm, CCTV, intercom, gate control, access control and automation can be designed to work together rather than being added separately over time.
Easier Future Expansion
Additional cables or suitable infrastructure can be considered before access becomes difficult.
Reduced Rework
Early coordination with the builder, electrician, shop fitter or other trades can reduce missing cables, incorrect cable locations and repeated site work.
Can Security & Automation Be Installed After Construction?
Yes, where suitable access and cable routes are available.
Installation may be practical in:
- Many single-storey homes
- Homes with accessible roof spaces
- Buildings with wall cavities
- Commercial premises with suspended ceilings
- Sites with cable risers
- Warehouses with accessible structure
- Buildings with service ducts or cable trays
- Properties where devices remain within accessible building areas
Where suitable access is unavailable, the installation may require:
- Surface conduit
- Ducting
- Additional wall openings
- Ceiling access work
- Floor or deck access
- Building repairs or reinstatement
- Changes to the preferred device position
These requirements can increase cost and may affect the finished appearance.
CustomLink can assess the site and explain the practical options before work proceeds.
Systems for Homes
Integrated residential systems may combine:
- Alarm
- CCTV
- Video intercom
- Gate control
- Garage door control
- Access control
- Lighting
- Selected automation
- Voice alerts
- Remote access
- Notifications
The system can be designed for the way the household enters, leaves, sleeps, receives visitors and uses different parts of the property.
Systems for Businesses
Business systems may combine:
- Intrusion detection
- CCTV
- Staff access
- Restricted-area control
- Intercom
- Gate and vehicle access
- After-hours detection
- Thermal monitoring
- Lighting response
- Voice warnings
- Remote notifications
- Digital signage
- System reporting
The system can be designed around staff, customers, operating hours, restricted areas and after-hours risks.
Systems for Warehouses and Factories
Larger sites may require different protection levels across external areas, loading zones, entrances, storage areas, machinery areas and restricted locations.
Possible functions include:
- Perimeter detection
- Vehicle detection
- After-hours alerts
- Staff and contractor access
- Restricted-area monitoring
- Thermal warning
- Camera verification
- Programmed escalation
- Gate control
- Lighting response
- Voice warnings
Systems for Commercial Sites
Commercial sites may need different access permissions, alarm areas and responses for separate users, departments, tenancies or operating hours.
Possible integrations include:
- Alarm areas
- Shared access control
- Common entrance control
- Visitor intercom
- Camera coverage
- Lift or door access
- Lighting and schedules
- User-specific permissions
- Remote management
- Event reporting
Security & Automation Systems and Packages
CustomLink offers complete systems for customers who want security, automation and connected functions planned together.
Packages may include:
- Equipment
- System design
- Pre-configuration
- Installation
- Programming
- Testing
- Handover
- User guidance
- Remote support
The exact equipment and included services will be clearly stated for each package.
Ness M1 Security & Automation Packages
Ness M1 can combine security, automation and selected control functions within one expandable platform.
Depending on the project, the system may support:
- Alarm zones
- Selected-area arming
- Keypads
- Access control
- Lighting control
- Gates and doors
- Garage control
- Voice announcements
- Temperature monitoring
- Remote control
- Scheduled functions
- Custom system logic
- Integration with compatible devices
Custom Integrated Systems
For projects that do not suit a standard package, CustomLink can prepare a system around the property, required functions and installation conditions.
This may involve one or more compatible platforms across:
- Alarm
- CCTV
- Access control
- Intercom
- Automation
- Gate control
- Networking
- Digital signage
Why Choose an Integrated Package?
One Coordinated System
Products and functions are considered together instead of being selected separately.
Clearer Project Scope
The package can state what equipment, installation, configuration and support are included.
Better Handover
The system can be tested and explained as one project.
Easier Support
CustomLink can understand the system configuration and assist with supported functions after installation.
Suitable Expansion Path
Future additions can be considered during the initial design.
CustomLink Services
System Advice
Help choosing suitable products and determining an appropriate system direction before purchase.
Brisbane Installation
On-site installation for suitable residential, commercial and project work in Brisbane.
Pre-Configuration
Compatible systems may be prepared before dispatch, including supported device configuration and testing of core functions.
Remote Programming & Live Guidance
Remote assistance for suitable configuration, programming and installation tasks.
Standard Remote Support
Free Standard Remote Support for CustomLink-supplied systems for the life of the product.
Deep Dive Remote Support
Paid support for advanced programming, integration, system changes, training or complex troubleshooting.
Repairs and Maintenance
Fault finding, repairs, upgrades and maintenance for suitable systems.
How the Project Process Works
1. Tell Us About the Property
Provide information about the site, what needs to be protected and the functions you are considering.
2. Review the Requirements
CustomLink reviews the project, installation conditions and suitable system options.
3. Plan the System
We determine suitable equipment, locations, cable requirements, system functions and support options.
4. Confirm the Scope
The proposal explains the equipment and services included.
5. Install or Supply the System
CustomLink can install suitable Brisbane projects or supply configured products Australia-wide.
6. Configure and Test
Supported system functions are programmed and tested.
7. Handover and Support
Users receive guidance and access to the applicable CustomLink support service.
Start with the Outcome
You do not need to know which alarm panel, camera, detector or automation controller you need before contacting CustomLink.
Start by telling us:
- What you want to protect
- What concerns you
- How the property is used
- Whether the building is new or existing
- Which functions you want to control
- Whether installation or product supply is required
- What you may want to add later
CustomLink can then help identify a suitable system and support path.
Frequently Asked Questions
Do I need to know which products I want?
No. Tell CustomLink what you want the system to achieve and we can help identify suitable options.
Can different brands work together?
Some products and platforms can integrate directly, while others may require separate controls or supported interfaces.
Compatibility should be confirmed during system planning.
Can I start with a smaller system?
Yes. Many systems can begin with core security functions and expand later, provided future requirements are considered during planning.
Can CustomLink work with my builder or electrician?
Yes. CustomLink can provide system and cabling guidance for suitable projects.
On-site electrical work and regulated work must be completed by appropriately licensed trades.
Does every system include automation?
No. Automation is included only where it provides a useful outcome and where the selected products support it.
Can my existing security system be upgraded?
Possibly. This depends on the existing equipment, cabling, building access, compatibility and required functions.
Can I control the system remotely?
Many compatible systems support remote viewing, control or notifications. Available features depend on the products, network and configuration.
Can CustomLink pre-configure the system?
Pre-configuration may be available for compatible systems. Site-dependent programming may still need to be completed after installation.
What happens after installation?
CustomLink provides applicable handover guidance and support based on the system and services supplied.
Free Standard Remote Support is available for CustomLink-supplied systems for the life of the product.
Is advanced programming included?
Only where clearly stated in the package or proposal.
Advanced programming, system changes and complex support may require Deep Dive Remote Support or a separate service quotation.
Talk to CustomLink Before You Buy or Build
A suitable security and automation system should be planned around the property and the required outcome—not selected only from a product catalogue.
CustomLink can help with:
- New homes
- Renovations
- Existing homes
- Retail businesses
- Offices
- Warehouses
- Factories
- Commercial premises
- Builders and shop fitters
- Integrated security and automation projects