Choose a Complete System or Start with a Custom Plan

CustomLink offers complete security and automation systems for customers who want equipment, installation, configuration and support considered together.

Choose a listed package where the included equipment and services suit your project, or request a customised system based on your property, required functions and installation conditions.

Brisbane on-site installation
Online supply and remote support Australia-wide

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What May Be Included

Equipment

The listed alarm, CCTV, access control, intercom, automation or other equipment included in the package.

System Planning

Review of the package requirements and supported functions before installation or supply.

Pre-Configuration

Compatible systems may be prepared before dispatch, including supported device configuration and testing of core functions.

Brisbane Installation

On-site installation where clearly included in the package.

Programming and Testing

Configuration and testing of the functions stated in the package scope.

Handover and Guidance

Basic user guidance for the supplied system and included functions.

Ongoing Support

Free Standard Remote Support for CustomLink-supplied systems for the life of the product.

Advanced Support

Deep Dive Remote Support is available for advanced programming, integration, training or complex troubleshooting where required.

The equipment and services included vary between packages. Check the individual package page before purchasing or requesting a quotation.

Need a Custom Integrated System?

Some properties require a system planned around the site rather than a fixed package.

A customised system may combine:

  • Alarm and CCTV
  • Access control and intercom
  • Gates and doors
  • Lighting and automation
  • Thermal detection
  • Voice alerts
  • Networking
  • Digital signage where relevant

CustomLink can review your required outcome, installation conditions, device positions, future expansion and support needs before recommending a suitable system.

Planning a New Home, Renovation or Fit-Out?

Security and automation are easier to plan and install when device positions, cable routes and future functions are considered before walls, ceilings, floors and finishes restrict access.

Looking for a Simpler or Entry-Level System?

Not every customer needs a complete integrated package.
Navigate the Buy menu to view products by system.
For selected online products, entry-level systems and Brisbane installation offers, visit the Current Promotions page.